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Belmar Flower Shop Newsletter

Kentucky Passes Deceptive Phone Listing Law April 20, 2007
Kentucky florists are waving victory flags in the wake of Gov. Ernie Fletcher's signing of a state law banning deceptive advertising. The law, which goes into effect July 15, makes it a civil violation for a business to misrepresent in print the location of the business as well as to create fictitious listings in phone books.

Kentucky Governor
Ernie Fletcher

The process took only a few months, from when the bill was introduced in the House on Feb. 6 to the governor's signing on April 5. But it was two months of very intensive work on the part of more than 100 Kentucky florists, emphasizes Rod Bradshaw, of Gilliland Flower Shop in Stanford, Ky., and a past Kentucky Florists Association (KFA) president.

"It takes lots and lots of e-mails and calls to your legislators," Bradshaw says, "and after that, lots more -- you have to wear them out until they've heard your message."

Wear them out they did: Bradshaw says after it passed, one legislator said to him, "I'm glad this passed, I've been besieged by more florists than I knew existed."

Bradshaw jump-started the process in January, when he introduced a resolution to the general membership of the KFA to encourage the state's legislature to pass a law against deceptive floral advertising. That gave birth to a committee to organize the effort, which included Bradshaw, Franklin Briner of Nanz and Kraft in Louisville, Beth Sebastian, the governor's personal florist (who couldn't actually lobby, per state law); and KFA President Pam Gaddis and husband Mike of Lloyd's Florist in Louisville.

"We did a first draft, based on Pennsylvania's legislation," Bradshaw says, and his local legislator sponsored it. But Bradshaw says the bill really got its "teeth" when it was vetted through the state's Legislative Research Commission (LRC). "They added to it quite a bit . . . and made it a civil violation, so anyone can file a claim and, if you get a judgment, the attorney general is required to pursue collection," rather than putting the onus for collection on the courts which, according to Bradshaw, is a dead-end street in Kentucky. The law provides a penalty of $2,500 per violation and authorizes the Attorney General or the appropriate Commonwealth's attorney to prosecute violations.

Twenty-two states have passed legislation against deceptive phone listings -- although few if any have made it happen in such a short time frame, says SAF's senior director of government relations Jeanne Ramsay, who has guided various state groups in their efforts to pass legislation.

In addition to patience and perseverance, Bradshaw advises florists trying to push through similar legislation in their states to emphasize the public deception aspect of the issue, rather than their own pocketbooks. "Don't make it a loss of business or competition issue," when talking to legislators, Bradshaw says. "It's about the public getting ripped off. If their voters are getting ripped off, then they'll respond to that."

Get more information from SAF's Web site, www.safnow.org, on the issue of deceptive phone listings.


--Kate Penn
kpenn@safnow.org
 
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